About Us

HealthRecon Connect offers cost-effective, innovative, compliant, and scalable services & solutions to help healthcare providers improve cash flow, patient outcomes and promote peace of mind.

Founded in 2016

Head
quartered in Singapore

Offices in Dallas USA,
Nashville USA,
Singapore,
Sri Lanka, and
The Philippines

Global delivery centers in
Sri Lanka,
The Philippines,
and India

1,800+ employees worldwide

250+ clients

How we got here

2016
Founded

HRC was founded by experienced RCM industry veterans who saw an under-served market opportunity in technology powered RCM solutions for small to mid-sized healthcare providers, particularly specialized laboratories

2016
Expansion

Established global delivery center in Sri Lanka

2017
Expansion

To accommodate the Company's rapid growth, HRC established their main delivery centre in Colombo, Sri Lanka

2018
HRC Labs

Further investment in technology capabilities through establishment of HRC technology arm HRC Labs Pvt Ltd

2018
Certification

Certified a Great Workplace by Great Place to Work® Sri Lanka

2019
Accordias

Acquisition of US based healthcare consulting company Accordias Healthcare in Q4 2019

2019
ISO and HIPAA

Attained certification in ISO 9001:2015, ISO 27001:2013, ISO 27701:2019, HIPAA seal of compliance

2019
Expansion

Established delivery center in The Philippines

2020
HRC Labs

Increased focus on automation and AI

2020
Impact

Became a Signatory Participant of the United Nations Global Compact

2021
ISO

Awarded the following ISO certifications:

- ISO 9001:2015 (Quality Management Systems)

- ISO 27001:2013 (Information Security Management)

- ISO 27701:2019 (Privacy Information Management Systems)

2021
SOC

Successfully completed the SOC 1® Type 1 and Type 2 audit

 

2021
Certification

Adjudged one of the 40 Best Workplaces in Sri Lanka by Great Place to Work® Sri Lanka

2021
Expansion

Established global delivery center in the Philippines

2022
Expansion

Established delivery center in India

2022
Certification

Awarded an A+ rating by the Better Business Bureau (BBB)

2022
Certification

Awarded HITRUST certification

2022
Certification

Successfully completed the SOC 2® Type 1 Audit

Our Vision

To create “Raving Fans” by enabling the fastest and most transparent payment cycle for our customers

Our Mission

To offer the most customer-centric, data-driven, and technologically advanced revenue cycle solutions that improve healthcare providers’ cash flows and patient outcome

The HealthRecon Connect CREDO

C

Client Value Creation

It is important to know our customers and what a successful outcome means to them. HRC is always looking for ways to deliver the best possible service and we treat a win for them as a win for us.

R

Reaching for Excellence

We maintain expected quality standards in everything we do and display genuine passion for learning, research and asking questions to expand our knowledge of our customer and the industry.

E

Ethics, Integrity, Transparency

HRC strives to maintain full confidentiality of client information and takes responsibility for the integrity of every delivery and outcome.

D

Display of Stewardship

The HRC team behaves in a manner that demonstrates the integrity and values of our company brand by setting positive examples both on a professional and personal level.

O

One Team

We understand that we all belong to one family at HRC. We respect and value differences between each other and avoid discrimination, harassment, and intimidation at all costs.