Denver is a trusted advisor and an experienced Senior Management Executive with over 18 years of US Healthcare experience helping GPs, Specialists, ASCs, Hospitals, Ancillary Care and Allied Care Providers achieve sustainable revenue growth and financial stability. His experience includes setting up and managing large scale global delivery centers and leveraging many reputed healthcare, IT and related service providers in enabling end-to-end Revenue Cycle Management, Revenue Cycle Transformation, Healthcare Analytics and consulting services and solutions. Denver has an expert understanding of the healthcare system, key drivers, best practices, disruptive technologies and emerging healthcare delivery models. He is passionate in the use of technology and advanced statistical modelling to drive quality outcomes in patient care and satisfaction levels while reducing costs and increasing revenue for healthcare providers. Denver holds a First-Class BSc (Hons) in Technology and Computing from the University of Portsmouth, UK, and an MBA (Finance) from the University of Leicester, UK. He currently lives in Melbourne, Australia with his wife and 3 children.

Brett Walker, the founding partner and COO of HealthRecon Connect is a 25-year revenue cycle management veteran who has managed large CBOs that billed and collected for an array of ancillary and acute organizations. Through his philosophy of operational excellence and leadership development, Brett successfully increased the net revenue at all the organizations overseen by the CBOs he managed. Brett has demonstrated an execution-oriented success record, improving clients’ cashflow and increasing their time to collect. Brett has seen his clients have an average reduction in time to collect of 21 days and increased up to $223 million in cash per year for organizations he has managed. His specific areas of expertise are in large CBO Management, Hospital Revenue Cycle, RCM Strategies and Solutions as well as leadership development and mentoring. Brett specializes in applying his RCM expertise and industry knowledge to find unique and strategic ways to increase and maintain net revenue yield for his clients. His knowledge not only includes work with many small practices and groups, but also management with organizations such as Gentiva Health, Children’s Medical Center Dallas, and Dignity Health. Billing and collecting in multiple ancillary and acute organizations have given Brett a diversified perspective on the connections between all areas of the revenue cycle process and how to work with regional and national payers to reduce denials and increase payment adjudication timelines.

Chris Joiner is an innovative healthcare leader, driven to improve the healthcare process through focused on results. Experienced in revenue cycle, financial operations and management, information technology, as well as strategic planning, project management and tactical implementations, Chris has a history of creating successful business strategies, recruitment and development of powerful leadership teams, enhancing revenue streams, and reducing operating costs, while improving both internal and external customer service levels, consistently improving service levels while achieving growth in client base, market share and profit. Chris exhibits excellent communication skills to coordinate efforts between diverse groups and serving as a catalyst for positive change. Chris is focused on reaching challenging goals through collaborative interactions and open dialogue. Chris’ past includes a 10-year engagement at the Children’s Medical Center of Dallas, where he led access, financial counseling, fifty-five OP clinics, three PFS system implementations, managed the highest volume pediatric ER in the US and ran the business office. After his time at Children’s Medical Center of Dallas, Chris moved on to Revenue Cycle consulting and sales for a period of four years at Cerner where he spent his time in the role of Revenue Cycle Consultant. Chris’ next engagement was selling fully outsourced revenue cycle services to hospitals with Perot Systems. During his time with Perot Systems, Chris moved to the role of VP of Consulting where he ran a team of 37 consultants nationally. Optum360 contacted Chris after Dell purchased Perot Systems. Chris served in several roles at Optum360 including the creation of the Outsourcing Sales Model for Optum360, revenue cycle sales, the contracting of Dignity Health for revenue cycle outsourcing, and ultimately a role as VP of Revenue Cycle, managing 28 consultants in Sacramento, California and 24 in Phoenix, Arizona. Chris then moved to Accordias, where he focused on Revenue Cycle Turnaround projects by consulting in interim roles. Chris provided a range of $8M - $79M in true cash lift per client while engaged as an interim leader. During his career, Chris served as President for the following professional organizations in Texas, ACHE, AAHAM, and HFMA. Chris is one of the founding members of Texas De Peru, a non-profit medical mission organization supporting free healthcare in Peru. In his free time Chris is a sailing Captain, a Dive Master and an avid traveler. Chris enjoys time with his wife Mary and his dog Molly at their home in Grapevine, Texas.

As the Chief People Officer, Thilini helps shape the overall People Strategy for HealthRecon Connect. With over 15 years of experience in both HR specialist and generalist disciplines, Thilini has a deep domain knowledge of Human Capital Management within the Business Process Management Industry. While she is passionate about learning and development and technology enabled HR services, she drives the overall strategy for Human Capital Management for HRC in her current role. Her Industry experience includes 15+ years in the BPO/KPO space, Revenue Cycle Management, Finance and Accounting. During her career, Thilini has worked with multicultural teams and has supported global operations, whilst adhering to international quality and process improvement standards and industry best practices. Thilini holds an MBA from the University of Colombo and a BA in Business Administration from the University of London. A mother of one and an Entrepreneur, Thilini also plays an advisory role for the BPO Connect Group of companies.

Wayne is a dynamic and accomplished business consultant with an exemplary track record of providing the vision and leadership for domestic organizations. He utilizes tireless attention to detail, insatiable work ethic, and loyalty to customers, which have yielded significant growth in customer revenue cycle and overall business productivity. Wayne possess an aggressive drive to streamline office efficiency through innovative and detail-oriented business practices which have resurrected many client's billing offices instantly. Recognized for improving organizational competence and adeptness through extensive experience in all areas of the program management life cycle, Wayne has positioned himself as a leader in Revenue Cycle Management and has an expert ability to forge solid relationships and communicate with strategic partners on all levels, instilling confidence that the job will be completed perfectly. Wayne has produced and managed millions in annual medical claims for offices spreading over multiple specialties and disciplines, supervised CBO activities for hospital chains with a combined revenue of over $600+ million and with multiple facilities in over 17 states, organized, trained and managed numerous direct reports into various SME groups including billing, denials management, high dollar collectors, underpayments, credits, refunds, EOB validation and high volume collection teams and directed all training and production essentials. Wayne is an alumnus of the University of Texas at Austin.

With more than 20 years of experience in healthcare strategic business operations, Dawn has a successful record in leading high-volume, results-oriented revenue cycle divisions for large, complex healthcare organizations, academic medical centers, community hospitals and medical groups along with proactively driving revenue cycle transformation goals and ensuring full integration of revenue cycle strategies, optimization and activities. Dawn is an experienced leader in overseeing client relationship and multi-faceted revenue cycle teams, promoting meaningful relationships with key decision-makers, and maintaining high customer satisfaction. Dawn started her health care career developing physician partnerships for new technology procedures and executing premarket and go to market reimbursement pathways. She secured payer market acceptance on local, regional and national levels for numerous products, procedures and services.

Melissa has over 13 years of Revenue Cycle Management experience in Healthcare. Melissa comes to us from Envision Physician Services, where her responsibilities included the effective end to end management of Anesthesia billing for 4 hospitals and 12 Ambulatory Surgery Centers (ASCs) in Central Florida. Previously, she spent 9 years at McKesson Corporation demonstrating success in overseeing daily operations of Radiology Billing for Hospitals, Physician offices, and Mobile Imaging clients across the United States. As a visionary leader, Melissa leverages excellent leadership and teamwork skills in order to ensure that objectives are completed on time for delivery to the client. Melissa holds AS degrees from South University in both Business Administration and Accounting. Her ability to quickly assess situations and learn on the spot has enabled her to make far reaching decisions for the company, contributing to growth and fostering a welcoming environment for employees. Melissa is a Florida native, married with two children, and in her spare time enjoys traveling and spending time with her family outdoors.