HealthRecon Connect provides technology-enabled Revenue Cycle Management solutions to US healthcare providers. The company leverages over 30 years of deep domain expertise, machine learning, AI, cutting-edge analytics, and automated workflows that help improve cash flow, patient outcomes and enable peace of mind for their clients. At HealthRecon Connect, day after day, we not only hold ourselves accountable for setting and maintaining high standards, but we also passionately strive for the highest achievement, customer delight and thrive on the challenge of high expectations and commitment to excel.
HealthRecon was certified a Great Workplace by Great Place to Work® Sri Lanka for five consecutive years and was adjudged one of the 40 Best Workplaces in Sri Lanka in 2021. HealthRecon is also a Signatory Participant of the United Nations Global Compact.
We are looking for an Assistant Manager – Learning & Development to join our team. Please review the criteria and other information listed below thoroughly prior to applying. Please pay specific attention to the work week, shift details and other features of the job. Due to the large volume of applications we receive, all applications will be reviewed in the order in which they were received and only the candidates short-listed for the first round of interviews will be contacted. Thank you for your understanding.
Assistant Manager – Learning & Development
Monday to Friday
8.00am to 10.00pm IST (9 Hour Shift)
US calendar applicable
- Design, develop, and implement comprehensive learning and development programs aligned with the specific needs of the revenue cycle management industry.
- Collaborate with stakeholders to identify training needs, conduct training needs assessments, and develop appropriate learning solutions.
- Create engaging training materials, including e-learning modules, instructor-led training sessions, and blended learning approaches.
- Deliver impactful training sessions, workshops, and webinars both virtually and in-person, catering to a diverse global audience.
- Ensure training programs adhere to best practices, industry standards, and compliance requirements.
- Assess training effectiveness and conduct post-training evaluations to measure learning outcomes and make necessary improvements.
- Collaborate with subject matter experts and internal teams to gather content and develop training materials that effectively address skill gaps and support business objectives.
- Stay up-to-date with industry trends, emerging technologies, and innovative learning methodologies to continually enhance the L&D function.
- Build and maintain relationships with key stakeholders to understand their business needs and align L&D initiatives accordingly.
- Provide coaching and support to employees, enabling their professional growth and development.
- Collaborate with HR teams and global counterparts to implement a standardized approach to L&D across different locations.
- Monitor and report on the effectiveness of L&D programs, using data and metrics to drive decision-making and continuous improvement.
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- A minimum of 5 years of progressive experience in designing and delivering learning and development programs, preferably in the revenue cycle management industry or service-oriented organization.
- Strong knowledge of adult learning principles, instructional design methodologies, and innovative learning technologies.
- Excellent facilitation and presentation skills, with the ability to engage and inspire learners.
- Demonstrated ability to work effectively with cross-functional teams and stakeholders at various levels of the organization.
- Strong project management skills, with the ability to handle multiple initiatives simultaneously and meet deadlines.
- Analytical mindset with the ability to leverage data and metrics to measure training effectiveness and drive continuous improvement.
- Proficiency in using learning management systems (LMS) and other training delivery platforms.
- Exceptional communication, interpersonal, and influencing skills.
- Flexibility to travel occasionally to global locations as required.