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HealthRecon Connect provides technology-enabled Revenue Cycle Management solutions to US healthcare providers. The company leverages over 30 years of deep domain expertise, machine learning, AI, cutting-edge analytics, and automated workflows that help improve cash flow, patient outcomes and enable peace of mind for their clients. At HealthRecon Connect, day after day, we not only hold ourselves accountable for setting and maintaining high standards, but we also passionately strive for the highest achievement, customer delight and thrive on the challenge of high expectations and commitment to excel.

HealthRecon was certified a Great Workplace by Great Place to Work® Sri Lanka since 2018 and was adjudged one of the 40 Best Workplaces in Sri Lanka by Great Place to Work® Sri Lanka in 2021. We are also a Signatory Participant of the United Nations Global Compact.

We are looking for an Associate (Night Shift) to join our team. Please review the criteria and other information listed below thoroughly prior to applying and pay specific attention to the work week, shift details and other features of the job. Due to the large volume of applications we receive, all applications will be reviewed in the order in which they were received and only the candidates short-listed for the first round of interviews will be contacted. Thank you for your understanding.

Job Vacancy:
Associate – Night Shift

Work Week:
Monday to Friday

Shift:
7.30pm to 4.00am SLST (Night Shift)

Other Features:
6 months contract
US calendar applicable

Responsibilities:

  • Meet delivery and quality related KPIs.
  • Maintain accuracy and integrity of process outcomes.
  • Maintain Excellent customer service standards.
  • Adhere to compliance requirement.
  • Uphold company values at all times.


Qualifications/Criteria:

  • Completed/ undertaking an academic or professional qualification.
  • Minimum 1 year experience in BPO sector is mandatory.
  • Passionate about customer service.
  • Ability to work with MS Office package.
  • Good written and verbal communication skills.

Let HealthRecon Connect be your partner in success.

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