HealthRecon Connect Logo
  • Full Time
  • India

HealthRecon Connect provides technology-enabled Revenue Cycle Management solutions to US healthcare providers. The company leverages over 30 years of deep domain expertise, machine learning, AI, cutting-edge analytics, and automated workflows that help improve cash flow, patient outcomes and enable peace of mind for their clients. At HealthRecon Connect, day after day, we not only hold ourselves accountable for setting and maintaining high standards, but we also passionately strive for the highest achievement, customer delight and thrive on the challenge of high expectations and commitment to excel.

HealthRecon was certified a Great Workplace by Great Place to Work® Sri Lanka for five consecutive years and was adjudged one of the 40 Best Workplaces in Sri Lanka in 2021. HealthRecon is also a Signatory Participant of the United Nations Global Compact.

We are looking for a Quality Analyst to join our team. Please review the criteria and other information listed below thoroughly prior to applying and pay specific attention to the work week, shift details and other features of the job. Due to the large volume of applications we receive, all applications will be reviewed in the order in which they were received and only the candidates short-listed for the first round of interviews will be contacted. Thank you for your understanding.

Job Vacancy:
Quality Analyst

Work Week:
Monday to Friday

Other Features:
Full-time
US calendar applicable

Key Responsibilities:

  • Meet daily with Team leaders/Supervisor and teammates to review previous day quality results.
  • Good and expertise knowledge in RCM, Denials, and AR process.
  • Highlight potential issues in the operations to management
  • Work closely with new hires, anyone new to a process, or having difficulty with errors to ensure quality work delivery in the future
  • Trending errors to determine training opportunities
  • May provide small group or one-on-one training/cross-training
  • Develop recommendations for corrective action based on quality issues
  • Maintain current knowledge of billing requirements and system practices and recommend new procedures
  • Must be able to meet established production and quality standards.
  • Maintain and track accuracy rates for all customers

 

Qualifications/Criteria:

  • 4-6 years of AR QC experience
  • Expert level knowledge in Medical Billing, RCM, Denials, and AR process
  • Proficiency in Microsoft Word and Excel as well as Internet/Web applications
  • Must possess excellent interpersonal skills and the ability to collaborate effectively
  • Excellent written and verbal communication skills in English
  • Ability to work in a fast-paced environment and meet deadlines
  • People with client servicing experience and process transition exp can also apply
  • Looking for immediate joiners only.

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