Testimonials

We love sharing in our customers’ success, and they love sharing their stories.

"The HealthRecon Connect team has been an invaluable resource for our clinical laboratory customers. Molecular diagnostic billing and reimbursement is very unique as well as vary across third-party payers. We have observed that our clients are able to be cash flow positive much more rapidly than those working with any other billing group. HRC has also given great peace of mind to both our company and to our clients in helping navigate the many compliance considerations in molecular billing. "
Tootie Tatum
Chief Executive Officer, Blackhawk Genomics – TX
"Very impressed with HealthRecon’s aggressive reimbursement strategy. Very knowledgeable and friendly team members. Team leaders are always available when needed. Professional, effective and tenacious revenue recovery! Outstanding service!"
Dr. Paul Marino
President, City Family Medicine
“HRC has been more than helpful for our lab. They have gone above and beyond to make sure we have the right information regarding our billing and also our cash flow to ensure that we stay in business. I would highly recommend them to any healthcare company that needs a third-party billing company!”
Brandon Johnson
Operation Manager, Community Health and Wellness Labs
“We are very pleased here at Dameron, with the performance and engagement of HRC. We recently implemented HRC as our HIM/Coding vendor and the organization provided project oversight for the transition from our other vendor and ensured that the move went smoothly. Since implementation, HRC has kept our un-coded past suspense days below half in AR. This is a dramatic improvement over our previous vendor. They have also been very engaging with our onsite PFS, UM and Access teams. I would recommend HRC for improved revenue cycle performance, regardless of the area. Dameron Hospital’s performance has greatly improved with our collaborative relationship with HRC.”
Bill Wiedemann
Director of Finance / Controller, Dameron Hospital Association
"As Vice President of Operations of our Clinic: Infinity Wellness Solutions and Laboratory: Global7 Diagnostics, I have been asked to endorse Health Recon Connect (HRC), which I agreed to enthusiastically. Since our seamless transition to HRC September 2017, we have significantly increased our monthly collections, decreased the delay in processing claims, and less time is spent in accounts receivable. We now have a team of knowledgeable personnel dedicated to our account and our personal account manager is an attentive, effective, responsible individual who will always follow-up and solves problems as they occur. The end result is better communication and enhanced revenue compared to previous. In addition, there is complete transparency to the process, attentiveness to detail, and on-going education is provided including up-dates in evolving legislation. In sum, we recommend HRC without hesitation or qualification. ”
Sahil Lalwani
VP of Operations, Global7 Diagnostics – GA
"HRC has been a trusted partner for billing expertise for three years. I highly recommend them to anyone wanting a collaborative, effective and compliant solution ”
Greg Blankenship
SVP of Operations, HealthTrackRX /AIT Labs – TX
"MHS highly recommends HealthRecon Connect as a third-party billing company. Their billing, healthcare, and medical expertise has allowed our reference laboratory to profitably and compliantly expand into new product lines. Denver and his team are experts that we can always trust and rely on. We are very happy to have them as our business partner. They are a vital member of our team that is charged with providing superior customer service to our referring physicians, long term care facilities, hospitals and other reference laboratories that entrust MHS labs to participate in the care of their patients..”
Alfred A Caminos
Managing Director, Med Health Services – PA
"Finding HRC during our search for the best reimbursement partners was pivotal for our medical device company. Every individual we worked with, from the Account Executive to the leadership followed up on everything promised and provided value-add that frankly we did not expect when we initiated the contract with them. Organizations are made up of the people who work there, and clearly there is a corporate culture focused on the customer and on excellent at HRC. We would recommend them to anyone in this space.”
Alessandro Borroni
Commercial VP, IntraVu, Inc.
"At Medcillary, we identify innovative products and services that are changing healthcare for the better. HealthRecon Connect fits that mold to a tee and is a trusted Medcillary business partner. The HealthRecon Connect team provides our clients next-generation A/R forensic recovery and revenue cycle management services – combining professional expertise with advanced processes and technology to deliver amazing results. It’s a service we are proud to offer with team we love to work with.”
Jon Boski
Chief Executive Officer, Medcillary
"We would like to thank HealthRecon’s billing and posting team for all their hard work and diligence in making sure things are done correctly. Your team is fabulous and since the inception of the Charge Entry Reports, the accuracy has increased tremendously. We are very impressed at how much more proficient everyone is with billing. Whenever I send an email regarding a rebill or corrected claim, it is done within a 24-hour turnaround time which is great.”
Gina Deracleo
Billing Manager RCM, NCF Diagnostics & DNA Technologies
"HealthRecon, has been a beacon on enhancing our Reimbursements. The previous biller failed causing us to lose millions of dollars. HealthRecon came in, got us on track for current Reimbursements to be billed and graciously back billed for previous diagnostic services. We find the concierge relationship to be valuable as our conversations and changes are fluent. HealthRecon stays abreast - no recap required to get them on the same page. We like the weekly standing meetings, that give us insight on what HealthRecon accomplishes for us the previous week, and we continue to be happy about the results. HealthRecon also provides us with an experienced team member who works with assisting us with coding, especially when we develop new tests. HealthRecon has rallied with us on several fronts, by partnering to assist us in areas where we were falling short by providing staff to assist with retrieving Missing Information as well as accessioning which assisted us with maintaining our turn-around-time. Our overall experience with HealthRecon has been satisfying and we at NCF Diagnostics value our growing relationship.”
Adrian Harper
Chief Executive Officer, NCF Diagnostics & DNA Technologies
"From the very beginning, HealthRecon’s team worked TIRELESSLY to get all insurances approved, then billed everything and pursued everything until I received the maximum compensation for my work. In addition, their fees are very competitive than most other billing Companies - so I am getting outstanding service with great value”
Jerry Stallings
Chief Executive Officer, Quest Senior Home Care – LA
"Thank you for not just looking at our account in the present but looking to the future and giving us guidance and insights into what is going on with our account. This past year has been rough for everyone across the world, and the encouraging thing that came out of the year was that I knew and had confidence that our account and billing side of things was in good hands. Thank you for continuing to treat our account as the most important and thank you for all your hard work. Everyone here at Radeas appreciates everything that you all do every day.”
Jonathan White
Business Team Manager, Radeas LLC
"We started with Health Recon Connect as a recommendation after researching different billing companies and after our first call we were really impressed by how easy HRC makes the billing procedures. We basically tell them who we want to be enrolled with and they basically make it happen. They also have a great team that follows up with us on a weekly basis updating us on any payer enrollment status and what information they need from us to make it happen. Another great thing is that they pay close attention to all the claims and let us know when and how we are going to get paid. We basically keep them updated on what's going on at the lab and they do all the tedious work for us. We are a happy customer and will most definitely keep working with HRC in the future.”
Ernesto Lizardi MB(ASCP)CM
Chief Executive Officer, Recon Diagnostics Inc
"We truly appreciate what HealthRecon does for us! The teams are very pleasant to work with, very courteous, knowledgeable, and helpful. I am not always easy to work with; I have limited bandwidth, and we are not large enough to have a dedicated AR person. As such, your team often must ask me more than once for some bit of information, which they kindly do.”
Eric Northey
Chief Executive Officer, Southwest Direct Diagnostic Laboratory
"I have now worked with HealthRecon for over 4 years in a very dynamic industry, The level of attention and support they have continued to offer us despite their massive growth globally is unheard of today. Everyone is worried about their bottom line but HealthRecon makes it simple. They put the customer relationship and service first and the rest has followed. We still feel like their only customer”
Shea C. Harrelson
Co-Founder, Vikor Scientific – SC
"We developed a great partnership with HealthRecon. We appreciate how responsive and helpful they are to their clients. Having a dedicated team for our account has made it easier to manage. One of our best business decisions was switching to HRC!”
Pasha Khan
President, NextGen Laboratories, Inc
"HealthRecon has been such a help to our office. We switched to HRC after we noticed claims were not being worked on by our current EHR billing team. HRC stepped in and made our lives much easier. They are easy to communicate with, and very experienced. We would recommend them to every healthcare company.”
Britton Jones
Office Manager, Natchez After Hours Clinic