Why HealthRecon Connect
We are all about results. We redefine industry best practices by driving to outperform every benchmark. Our unique value proposition is pairing a white glove service with automation and analytics to deliver accuracy, efficiency, and speed. HeathRecon is powered by LumaShift, our technology arm.
- Concierge service model
- Dedicated account U.S. manager
- Weekly consultation calls
- Monthly on-site meetings
- Rapid onboarding
- Cost optimization
- Real-time functionality
- Interoperability
- Cloud-based platform
- Advanced analytics
- Robotic process automation / AI
- Customized reporting and analytics
- Root cause analysis
Faster Payments
Manual interventions slow down the time to process claims, which delays payment collection. Through the LumaShift platform, HealthRecon interfaces with client systems through secure connections and automates claims processing, accelerating deposit collections.
Lower Costs
HealthRecon drives down expenses by eliminating labor-intensive and error-prone manual processes associated with paper bills or back-end intensive traditional online payment portals.
Higher Recoveries
Accurate, timely, and automated claims submission and denial management ensure that you recover more of the money that’s owed to you. HealthRecon customers improve net collections by 15%. We expand insurance coverage through patient eligibility checks and hidden payer detection to mitigate recovery risks.
Streamlined Workflows
Our rules-based cleansing streamlines workflows and reduces the wasteful back-and-forth between health service providers and insurance companies. These business intelligence rules have been developed over time by our industry experts and further refined through data analytics. Automatic claim error detection flags mismatches, preventing faulty claim submission.
Secure, Seamless Integration
HealthRecon is powered by platform-agnostic LumaShift. Designed to securely and seamlessly integrate with existing practice management solutions through a series of real-time and batch interfaces, we do not require changes to your patient care delivery or financial systems.
Faster Payments
Manual interventions slow down the time to process claims, which delays payment collection. Through the LumaShift platform, HealthRecon interfaces with client systems through secure connections and automates claims processing, accelerating deposit collections.
Lower Costs
HealthRecon drives down expenses by eliminating labor-intensive and error-prone manual processes associated with paper bills or back-end intensive traditional online payment portals.
Higher Recoveries
Accurate, timely, and automated claims submission and denial management ensure that you recover more of the money that’s owed to you. HealthRecon customers improve net collections by 15%. We expand insurance coverage through patient eligibility checks and hidden payer detection to mitigate recovery risks.
Streamlined Workflows
Our rules-based cleansing streamlines workflows and reduces the wasteful back-and-forth between health service providers and insurance companies. These business intelligence rules have been developed over time by our industry experts and further refined through data analytics. Automatic claim error detection flags mismatches, preventing faulty claim submission.
Secure, Seamless Integration
HealthRecon is powered by platform-agnostic LumaShift. Designed to securely and seamlessly integrate with existing practice management solutions through a series of real-time and batch interfaces, we do not require changes to your patient care delivery or financial systems.
Experienced Executive Team
Average tenure > 25 years
Expertise in managing large-scale global operations
Relationships with key industry stakeholders
Experience in leading U.S. Healthcare Services and Solutions Companies into the Inc 500 list
Quality, Compliance, and Security
HIPAA compliant processes
ISO Certified
- ISO 9001:2015 (Quality Management Systems)
- ISO 27001:2013 (Information Security Management)
- ISO 27701:2019 (Privacy Information Management Systems)
SOC 1® Type 1
GDPR
The Seal of Compliance from the Compliancy Group
Ongoing risk identification and contingency planning
Risk Sharing Long-Term Partnership
Outcome-based engagement model
Access to a pool of trained experts – built-in contingency vs. dependency on internal staff
Access to industry best practices and benchmarking
Committed, aligned, and long-term partnership
Operational Excellence
Analytics-driven processes
Transparency and visibility via Client portal
SLA driven engagement model
Knowledge management framework
Continuous improvement framework